TERMS AND CONDITIONS
Welcome to alexmilk.com (hereinafter referred to as "this website," "we," or "our").
Please carefully read the following terms and policies before using this website and its services. By accessing or using this website, you agree to abide by the following terms and conditions. If you do not agree, please do not use this website.
I. Website Use
This website is only for users aged 18 and over. Using this website indicates that you have full civil capacity.
You promise to use this website only for lawful purposes and not to use it in any way that may damage, disable, or interfere with the operation of the website.
We reserve the right to modify, suspend, or terminate any function or content of the website at any time without prior notice.
II. Account Registration and Security
To complete a purchase, you may need to create a personal account and provide accurate and complete information.
You are responsible for properly safeguarding your account information and password and for all activities under your account.
If you discover unauthorized account use, please contact our customer service team immediately.
III. Product Information and Pricing
We strive to ensure that product descriptions, images, and pricing information are accurate. However, due to display equipment and human error, the actual product may differ slightly.
We reserve the right to modify product prices, inventory, and sales policies at any time. Orders placed before such modifications will not be affected.
All prices are in US Dollars (USD) and do not include applicable taxes and shipping costs. The exact amount will be displayed at checkout.
IV. Orders and Payment Placing an order indicates your agreement to purchase the selected items and fulfill your payment obligations.
We accept payment methods including credit cards, PayPal, and other secure payment channels.
We reserve the right to cancel or refuse an order in the following circumstances:
Product out of stock or incorrectly priced;
Payment unsuccessful or suspected fraud;
Order violates policies or laws.
V. Shipping and Delivery We offer shipping services within the United States and to some international regions. Shipping costs and estimated delivery times will be displayed at checkout.
We will strive to ship on time, but are not responsible for delays caused by uncontrollable factors (such as weather, shipping delays, etc.).
Please inspect the goods promptly upon receipt. If you find any damage or errors, please contact us within 7 days.
VI. Returns and Exchanges Policy
You may apply for a return or exchange within 30 days of receiving the goods. The goods must be brand new, unused, and in their original packaging.
Refunds will be processed within 5 business days of confirmation of return, returning the goods to the original payment method.
For detailed return and exchange procedures, please refer to our Returns and Exchanges Policy page.
VII. Intellectual Property
All content on this website, including text, images, trademarks, designs, and graphics, is protected by copyright and trademark laws and is the property of this website or its licensors.
No individual or organization may copy, reproduce, modify, or use this content for commercial purposes without written permission.
VIII. Limitation of Liability
This website and its content are provided "as is," and we make no warranties, express or implied, regarding the completeness, accuracy, or suitability of the information.
We are not liable for any indirect, incidental, special, or punitive damages arising from the use of or inability to use this website, products, or services.
IX. Privacy Policy
Please read our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Applicable Law and Dispute Resolution
Any dispute arising from these Terms shall first be resolved through friendly negotiation; if negotiation fails, the dispute shall be submitted to the courts for resolution.
11. Modification of Terms
We reserve the right to update these Terms at any time. The modified terms will take effect immediately upon publication. We recommend that you check this page regularly for the latest version.
